Shipping & Returns
We primarily use FedEx and the USPS for shipping domestically.
We ship worldwide. Canada and India have specific rates. All other countries are $25.00 for shipping, with the monthly subscription plan rate discounted to compensate for the higher shipping cost.
We ship by the 26th of every month. Orders placed on or before the 15th of the month will ship on the 26th of the same month. Orders placed on or after the 16th of the month will ship on the 26th of the following month! (i.e. Orders placed by November 15th will ship November 26th; Orders placed on or after November 16th will ship on December 26th.)
To cancel, please send an email to Cancel@universebound.space
You must cancel before the next billing cycle. Canceling the subscription will only stop automatic payment for the next subscription. Refunds are not automatic. You must request a refund by sending an email, before the 15th, to Cancel@universebound.com. Include name and address. For multi-month plan cancellations, all plans will be recalculated as One-Month plans. The refund will be calculated as the number of months of received Book Boxes x $45.94 subtracted to what was paid. For example, the refund for a canceled Three-Month plan after one-month would be $76.76 instead of $81.80. Thank you!